Roof Survey Requests
When you submit a request through our website, we may collect the following information:
- Your name
- Address or postcode
- Contact details (phone number and/or email)
- Details about your enquiry
How We Use Your Information
We use this information to:
- Arrange and carry out a drone roof survey
- Communicate with you about your request
- Provide you with images and a summary of your roof
Sharing Your Information
We will not share your information with third parties without your consent.
If you choose to proceed with obtaining quotes or further services, we may (with your permission) share your details and survey information with selected local roofing professionals.
These providers will only use your information to contact you بشأن your request.
Legal Basis
We process your data based on your consent when you submit a request through our website.
You can withdraw your consent at any time by contacting us.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address may be provided to the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/
Media
If you upload images to the website, avoid those with embedded location data (EXIF GPS), as visitors may be able to extract this information.
Cookies
If you leave a comment, you may opt in to saving your name, email address and website in cookies. These are for your convenience and last for one year.
If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
Login cookies last for two days, or two weeks if “Remember Me” is selected.
Embedded Content
Pages on this site may include embedded content (e.g. videos, images). These behave in the same way as if you visited the external website directly.
These sites may collect data, use cookies, and track your interaction with the content.
Who We Share Your Data With
We only share your data:
- With your consent (e.g. to obtain quotes from roofing professionals)
- When required for technical or security purposes (e.g. password reset requests)
Data Retention
We retain your personal data only as long as necessary to:
- Deliver our services
- Comply with legal obligations
Comments and their metadata may be retained indefinitely.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
To do so, please contact us using the details on our website.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.